1. Acceptance of Terms

Welcome to ChorePulse! These Terms of Service ("Terms") govern your access to and use of the ChorePulse family task management application, website, and services (collectively, the "Service"). By creating an account or using our Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use our Service.

2. Beta Testing Program

By Participating in the Beta, You Acknowledge:

• The Service is experimental and not a final product
• Features may change, break, or be removed without notice
• You may experience data loss, service interruptions, or unexpected behavior
• Performance may not reflect the final product
• This version is intended for testing and feedback purposes only

Beta User Responsibilities:

• Provide constructive feedback about bugs and issues via our feedback tool
• Do not rely on the Service for critical family management needs during beta
• Do not publicly disparage the Service based solely on beta performance
• Report security vulnerabilities immediately to security@chorepulse.com
• Do not use the Service for commercial purposes during beta

We welcome your feedback at: beta@chorepulse.com

3. Eligibility

Account Owner Requirements:

To create a ChorePulse account, you must:

• Be at least 18 years old
• Provide accurate and complete information
• Be a parent or legal guardian if adding children under 13 to your account
• Be located in the United States (currently available in U.S. only)
• Agree to these Terms and our Privacy Policy

Age Verification:

By creating an account, you represent and warrant that you are at least 18 years old. We may request verification of your age if we have reason to believe you are underage. Accounts created by users under 18 will be immediately terminated.

Family Members:

• Children under 13 may use the Service only with verifiable parental consent obtained through the account owner (see Section 4 below)
• Teens (13-17) may use the Service with parental permission from the account owner
• Account owners are responsible for obtaining all necessary permissions before adding family members

Geographic Availability:

The Service is currently available only to users in the United States. By using the Service, you confirm you are located in the U.S. International expansion may occur in the future with appropriate compliance measures.

Social Login:

You may sign in using third-party authentication providers (e.g., Google). When using social login, we receive basic profile information (name, email, profile picture) from the provider to create or access your account. We do not receive or store your third-party account password. Your use of social login is also subject to the third party's terms of service and privacy policy.

4. Children's Privacy and COPPA Compliance

We are committed to protecting children's privacy in compliance with the Children's Online Privacy Protection Act (COPPA).

Parental Consent for Children Under 13:

Before adding a child under 13 to your ChorePulse account, you will:

1. Verify that you are the child's parent or legal guardian
2. Review the detailed COPPA notice explaining what information we collect from children
3. Check the parental consent checkbox acknowledging you understand and consent to our practices
4. Provide your email address for our records
5. Receive a confirmation email documenting your consent

What We Collect from Children Under 13:

• First name only
• Birth month (not full birthdate)
• Avatar selection and color preferences
• 4-digit PIN for account access (encrypted)
• Task completion data
• Points and rewards information

Parental Rights:

As a parent or legal guardian, you have the right to:

• Review the personal information collected from your child
• Request deletion of your child's personal information at any time
• Refuse to allow further collection of your child's information
• Revoke your consent at any time
• Request that we do not share your child's information with third parties (we don't, except as required by law)

To exercise these rights, contact us at: privacy@chorepulse.com

5. Account Responsibilities

Household Account Structure:

ChorePulse is designed for families. A "Household" account consists of:

• One or more adult accounts (18+ years old) - Full access to all features including AI
• One or more child accounts (under 18) - Created and managed by adults, restricted features
• Shared family data - Tasks, schedules, rewards, and activity visible to authorized family members

As the account owner, you have full control over your household account, including all child accounts and family data.

Family Code and PIN Login:

Your household is assigned a unique Family Code that enables simplified login for family members:

• Family members (especially children and teens) can log in using the Family Code and a personal 4-digit PIN
• This allows easy access on shared devices, tablets, or personal devices without requiring email/password
• The Family Code should only be shared with authorized family members
• You are responsible for maintaining the confidentiality of your Family Code
• If you believe your Family Code has been compromised, contact support immediately

Two-Factor Authentication (2FA):

Adult accounts may enable two-factor authentication for additional security. When enabled, you will need both your password and a time-based one-time password (TOTP) from an authenticator app to sign in. We strongly recommend enabling 2FA for account owners who manage family data and billing.

Family Hub Display:

ChorePulse includes a Hub Display mode designed for shared family screens (e.g., tablets, smart displays, wall-mounted screens). When enabled, this display shows family tasks, schedules, leaderboards, weather, and calendar events visible to anyone viewing the screen. You are responsible for ensuring the Hub Display is placed in an appropriate location within your home and that displayed information is suitable for all viewers.

Account Owners Are Responsible For:

• All activity that occurs under their account and all linked family member accounts
• Creating child accounts - Only parents/guardians may create accounts for children
• Obtaining and documenting parental consent before adding children under 13 (see Section 4)
• Supervising family members' use of the Service, especially children
• Monitoring child activity - Reviewing what tasks children complete and how they use the app
• Managing access - Controlling which family members can access which features
• Ensuring compliance - Making sure all family members follow these Terms
• Maintaining confidentiality of passwords, PINs, and authentication credentials
• Account security - Protecting your account from unauthorized access
• Immediate notification of any unauthorized use or security breach to security@chorepulse.com
• Information accuracy - Ensuring all information provided is truthful and current
• Payment obligations - All charges incurred through the account (for premium features)

6. Acceptable Use

You Agree NOT to:

While we do not actively monitor user content, we reserve the right to review and remove any content that violates these Terms. We may also suspend or terminate accounts that violate our policies.

7. User-Generated Content

Your Content:

You are solely responsible for all content you create within the Service, including:

• Task descriptions and notes
• Custom reward descriptions and values
• Family member names and profile information
• Any other information you input into the Service

Content Ownership:

You retain ownership of the content you create. By using the Service, you grant ChorePulse a limited, non-exclusive, royalty-free, worldwide license to store, display, process, and transmit your content solely for the purpose of providing the Service to you.

Content Removal:

We reserve the right to remove any content that:

• Violates these Terms
• Is reported as inappropriate by other users
• May expose us or others to legal liability
• Is required to be removed by law or legal process

8. Subscription and Billing

Free and Premium Tiers:

ChorePulse offers both free and premium subscription tiers. Premium subscriptions unlock additional features and are billed on a recurring basis.

Billing Terms:

• Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled
• Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated at checkout
• Payment Processor: We use secure third-party payment processors (such as Stripe). We do not store your complete payment information
• Failed Payments: If payment fails, premium features will be suspended after 3 days. Your account will be downgraded to the free tier if payment is not resolved within 30 days
• Taxes: Prices do not include applicable sales tax, VAT, or other taxes, which will be added where required by law

Cancellation:

• You may cancel your subscription at any time from Settings → Subscription
• Cancellation takes effect at the end of the current billing period
• You will retain premium access until the end of your paid period
• No partial refunds for mid-period cancellations

Refunds:

• We offer refunds within 30 days of initial purchase for new subscriptions only
• Refunds are processed at our discretion and may be denied for violations of these Terms
• Subscription renewals are non-refundable except as required by law
• To request a refund, contact support@chorepulse.com with your account details

Price Changes:

• We reserve the right to change subscription prices at any time
• We will notify you at least 30 days before any price increase
• Your continued use after a price change constitutes acceptance
• If you do not agree to a price increase, you may cancel your subscription

9. Third-Party Integrations and Services

ChorePulse integrates with third-party services to provide enhanced functionality. Use of these integrations is optional.

Google Calendar Integration:

When you connect Google Calendar, you authorize ChorePulse to:

• Access your calendar events (titles, times, descriptions)
• Create calendar events for your tasks
• Update calendar events when you modify tasks
• Optionally sync calendar events back to ChorePulse as tasks

You can disconnect Google Calendar at any time from Settings → Integrations.

Family Sharing: When you connect your Google Calendar, your calendar events may be displayed to other family members on the Family Hub Display and within the app. This allows your family to see upcoming appointments and coordinate schedules.

See our Privacy Policy for details on how we use Google Calendar data. Our use of Google Calendar data complies with Google API Services User Data Policy, including the Limited Use requirements.

Other Service Providers:

• Google Places API: Address autocomplete when you enter your home address for personalized chore suggestions
• RentCast API: Retrieve property information (bedrooms, bathrooms, property features) based on your address. No personal information is shared with RentCast
• Google AdSense: Display advertisements. Google may collect certain information to serve ads. Children under 13 receive only non-personalized ads in compliance with COPPA
• Supabase: Database and authentication services (US-based servers)
• Vercel: Web hosting and infrastructure (US-based servers)
• Resend: Transactional email delivery service for notifications, account communications, password resets, and family login instructions
• Weather API: We use weather data services to display local weather conditions on the Family Hub Display. Only your configured location (zip code or coordinates) is shared with weather providers
• Sentry: Error monitoring and crash reporting service. Collects technical error data (device type, browser, error messages) to help us identify and fix issues. No personal information is collected through error reporting

Third-Party Terms:

• Third-party services are governed by their own terms of service and privacy policies
• We are not responsible for the practices or policies of third-party services
• You are responsible for complying with third-party terms when using integrations
• We do not control and are not liable for third-party service availability or performance

10. AI Assistant ("Pulse") - Adults Only

ChorePulse includes an AI-powered assistant called "Pulse" that provides suggestions and recommendations to help parents manage household tasks and routines.

Who Can Use AI Features:

How AI Works - Parent-Provided Information:

When you use Pulse, you may voluntarily enter information such as:

• Household details and preferences
• Child names, ages, or age ranges
• Custom task descriptions
• Family routines or schedules
• Any other information you choose to provide

You understand and agree that:

• Providing this information is completely optional
• You are not required to use AI features to use ChorePulse
• Any information you enter may be processed by our AI service provider (OpenAI) solely to generate the output you requested
• You are solely responsible for what information you choose to input
• This constitutes a parent-directed disclosure under COPPA when you voluntarily include information about your children

AI Service Provider (OpenAI):

Pulse is powered by OpenAI's language models. When you use AI features:

• Your prompts are sent to OpenAI's API to generate responses
• OpenAI processes your input only to provide the requested output
• OpenAI does not use data submitted via our API to train their general models
• OpenAI does not retain your data beyond what's necessary to provide the service
• We use OpenAI's privacy-preserving API configuration

Important AI Disclaimers:

• AI suggestions are automated and may not be appropriate for all families
• Recommendations are general in nature and not professional advice (medical, psychological, educational, or otherwise)
• You are responsible for evaluating whether suggestions are safe and appropriate for your children
• Pulse does not replace parental judgment, supervision, or professional guidance
• Task difficulty ratings are estimates and may not match your child's actual abilities
• Pulse does not have access to your specific family circumstances beyond what you input
• AI output may be incorrect, incomplete, outdated, or inappropriate

Your Responsibilities When Using AI:

• Review all AI suggestions before implementing them
• Assess whether suggestions are safe and age-appropriate for your children
• Do not rely solely on AI output for important parenting decisions
• Supervise your children when they perform tasks suggested by AI
• Report any inappropriate or concerning AI outputs to support@chorepulse.com

11. Intellectual Property

Our Rights:

The Service, including all content, features, functionality, software, code, designs, graphics, text, and trademarks, is owned by ChorePulse and is protected by United States and international copyright laws, trademark laws, trade secret laws, and other intellectual property laws.

Your Rights:

You retain ownership of the content you create (tasks, rewards, notes, custom data, etc.). By using the Service, you grant ChorePulse a limited, non-exclusive, royalty-free, worldwide license to store your content on our servers, display your content to you and your authorized family members, process your content to provide Service features, and back up your content for disaster recovery. This license terminates when you delete your account or remove specific content.

Restrictions:

You may not:

• Copy, modify, or create derivative works of the Service
• Reverse engineer, decompile, or disassemble the Service
• Remove any copyright or proprietary notices from the Service
• Use the Service to develop a competing product
• Sell, rent, lease, or sublicense access to the Service
• Frame or mirror any part of the Service on another website

Trademarks:

ChorePulse, our logo, and any other product or service names displayed on the Service are trademarks of ChorePulse. You may not use these trademarks without our prior written permission.

Feedback:

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use that feedback without any obligation to compensate you.

12. Privacy and Data Protection

Your privacy is critically important to us. Our collection, use, and protection of personal information is described in detail in our Privacy Policy, which is incorporated into these Terms by reference.

Key Privacy Commitments:

• COPPA Compliance: We comply with the Children's Online Privacy Protection Act for children under 13
• Parental Consent: Required before collecting any information from children under 13
• Data Security: We use industry-standard security measures to protect your information
• No Data Sales: We do not sell, trade, or rent your personal information
• Limited Sharing: We share information only with service providers necessary to operate the Service
• Data Location: Your data is stored on servers located in the United States, provided by our infrastructure partners (Supabase and Vercel)

Your Privacy Rights:

• Access and review your information
• Correct inaccurate information
• Delete your account and data
• Export your data
• Control advertising preferences
• Manage third-party integrations

13. Data Export and Deletion

Data Export:

• You may export your data at any time from Settings → Export Data
• Exports include: tasks, rewards, schedules, and family member information (excluding children's protected data per COPPA)
• Data is provided in CSV or JSON format
• Export requests are processed within 48 hours

Account Deletion:

• You may permanently delete your account at any time from Settings → Delete Account
• Upon deletion, your data will be permanently removed from our active systems within 30 days
• Some information may be retained longer where required by law, to resolve disputes, or to comply with legal obligations
• Backups containing your data may persist in our disaster recovery systems for up to 90 days but are not accessible

Children's Data Deletion: Parents may request deletion of their child's information at any time by contacting privacy@chorepulse.com. We will promptly comply with all deletion requests for children's data in accordance with COPPA.

14. Termination

Your Right to Terminate:

You may terminate your account at any time by:

• Deleting your account from Settings
• Contacting support@chorepulse.com to request account closure

Our Right to Terminate or Suspend:

We may suspend or terminate your account immediately, with or without notice, if:

• You violate these Terms or our Acceptable Use Policy
• Your account is used for illegal activities or poses a security risk
• Your payment method fails repeatedly (for premium accounts)
• We are required to do so by law or legal process
• We cease operations or significantly modify the Service
• You engage in abusive behavior toward our staff or other users

Effect of Termination:

• Your access to the Service will be immediately revoked
• Your data will be deleted in accordance with Section 13
• You remain liable for any obligations incurred before termination
• Sections that by their nature should survive termination will continue to apply

15. Disclaimers and Limitations of Liability

Exceptions: Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

16. Indemnification

You agree to indemnify, defend, and hold harmless ChorePulse and its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: Your access to or use of the Service, your violation of these Terms, your violation of any rights of another party, your violation of any applicable law or regulation, content you submit or share through the Service, or actions taken by family members using your account.

17. Changes to These Terms

Modifications:

We may modify these Terms from time to time to:

• Reflect changes to the Service or our business practices
• Comply with legal or regulatory requirements
• Address security or fraud concerns
• Improve clarity or user experience

Notice of Changes:

• Material Changes: We will notify you at least 30 days before material changes take effect by sending an email to your registered email address and displaying a prominent notice in the Service
• Beta Testing: During beta, we may modify Terms with only 7 days notice
• Non-Material Changes: Minor clarifications or corrections may be made without advance notice

Acceptance of Changes:

Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service and may delete your account. We will update the "Last Updated" date at the top of these Terms.

18. Governing Law and Dispute Resolution

Governing Law:

These Terms are governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions.

Dispute Resolution Process:

For any disputes arising from these Terms or your use of the Service, the parties agree to the following resolution process:

1. Step 1: Informal Resolution - Before filing any formal dispute, you agree to contact us at legal@chorepulse.com to attempt to resolve the issue informally. We will attempt to resolve the dispute within 30 days of receiving your notice.
2. Step 2: Mediation - If informal resolution fails, both parties agree to attempt mediation through a mutually agreed-upon mediator before pursuing arbitration or litigation.
3. Step 3: Binding Arbitration - If mediation fails, any unresolved disputes will be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules.

Arbitration Terms:

• Arbitration will be conducted in Washington State (or your home state for claims under $10,000)
• The arbitrator's decision will be final and binding
• Judgment on the award may be entered in any court with jurisdiction
• Each party bears their own costs and attorneys' fees unless the arbitrator awards them to the prevailing party

Exceptions:

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

19. Force Majeure

ChorePulse is not liable for any delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to:

• Acts of God or natural disasters
• War, terrorism, riots, or civil unrest
• Labor disputes or strikes
• Government actions or legal restrictions
• Internet outages or failures
• Power outages or equipment failures
• Pandemic or epidemic
• Failures of third-party service providers

During force majeure events, our obligations under these Terms are suspended for the duration of the event.

20. Miscellaneous

21. Contact Information